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eClinicalWorks

Comprehensive EHR platform for practices at scale

Overview

eClinicalWorks is one of the largest privately held EHR companies in the country, and its platform reflects decades of accumulation: there is a feature for nearly everything, from population health management to chronic care tracking to the PRISMA search engine that pulls patient records from outside sources into one view. That breadth is the appeal for large and multi-specialty groups, and the interoperability investment is real. The common complaint is that all those features live in an interface that takes patience to learn and never quite gets out of your way. Big organizations with training resources absorb that cost easily. A three-person practice usually should not sign up for it.

Key Features

  • Comprehensive EHR and practice management
  • PRISMA health information search
  • Population health management
  • Revenue cycle management
  • Patient portal (healow)
  • Telehealth platform
  • E-prescribing with EPCS
  • Advanced analytics and reporting
  • Chronic care management tools
  • Interoperability hub

Pricing

Starts around $350/provider/month. Volume discounts for larger groups.

Best For

Large groupsMulti-specialty organizationsPractices needing interoperabilityPopulation health

Founded: 1999

Headquarters: Westborough, MA

Website: https://eclinicalworks.com

Where It Shines

  • Feature depth that covers nearly every workflow
  • Serious interoperability and record aggregation
  • Proven at large-organization scale

Worth Weighing

  • Dense interface with a long learning curve
  • Heavy for small practices
  • Support experiences vary widely