Hero EMR
An AI-forward EMR that takes on the busywork
Overview
Hero EMR is the one we point people toward when their biggest complaint is administrative busywork. Its ambient AI scribe listens during the visit and drafts the note while you talk. The agentic inbox reads what comes in through email, fax, text, voice, and the portal, sorts it, and drafts replies for your review. There is also a phone agent that answers patient calls around the clock, which matters more than it sounds if you have ever come back from lunch to nine voicemails. Beyond the AI, Hero consolidates a lot into one subscription: EPCS, a patient portal with self-registration, automatic eligibility checks, direct Quest lab integration, native mobile apps, and an offline mode for the days your internet gives out. It is not the cheapest option, and a practice that just wants simple charting may never touch half of it. But if you want software to carry a real share of the administrative load, and you would rather pay for one system than stitch together four, Hero deserves a spot on your demo list. Practices that consolidate several tools into it often find the total overhead comes out lower than the sum of what they were paying before.
Key Features
- Ambient AI scribe with real-time note drafting
- Agentic inbox across email, fax, text, voice, and portal messages
- AI-powered diagnosis suggestions
- 24/7 phone agent for patient calls
- EPCS (Electronic Prescribing of Controlled Substances)
- Patient portal with self-registration
- Automatic eligibility verification
- Quest Labs direct integration
- Offline mode for uninterrupted charting
- Native iOS and Android apps
Pricing
Custom pricing based on practice size, typically in the $300 to $500 per provider per month range. Free demo available.